Heroes and Wheels

Claim Your Piece of History—Limited Stock of Modern Age Mint Comic books and Collectibles

Terms and Conditions

Terms and Conditions for HeroesandWheels.com

Effective Date: October 22, 2024

Welcome to HeroesandWheels.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review the following terms carefully. If you do not agree to these terms, you should not use this site.

1. General

HeroesandWheels.com is an eCommerce platform for selling collectible items, including but not limited to comic books, figurines, Hess Trucks, and other related merchandise. The terms “we,” “us,” and “our” refer to HeroesandWheels.com, and “you” refers to users or customers of the site.

2. Changes to Terms

We reserve the right to change or modify these terms at any time without prior notice. It is your responsibility to review these terms regularly. Your continued use of the site constitutes acceptance of any changes to the terms.

3. Withdrawal of Services

We reserve the right to withdraw or cancel services offered on this site at any time without prior notice. We may also suspend or terminate access to the website or services for any reason, including violation of these terms.

4. Financial Transactions

All purchases made through HeroesandWheels.com are processed securely. We accept various payment methods, including credit cards, PayPal, and Cash App. By completing a purchase, you agree to pay the full amount of the order, including any applicable shipping fees and taxes.
Refunds or cancellations are handled on a case-by-case basis, subject to our return policy.

5. Shipping

A flat shipping fee is applied to all orders. The customer is responsible for ensuring correct shipping information at the time of checkout. HeroesandWheels.com is not liable for delays or loss due to incorrect shipping information provided by the customer.

6. Customer Expectations and Liability

While we strive to ensure that all information on HeroesandWheels.com is accurate, we do not guarantee that descriptions, prices, or other content are error-free.
We are not liable for any inaccuracies, website downtime, or interruptions of service. Customers use the website at their own risk, and HeroesandWheels.com will not be held responsible for any direct or indirect damages.

7. Copyright and Intellectual Property

All content, including text, images, and media, on HeroesandWheels.com is protected by copyright and other intellectual property laws.
You may not modify, distribute, or reproduce any content from the website without explicit permission from us. Any unauthorized use of the website content may result in legal action.

8. User Behavior

Users must not engage in any unlawful behavior while using HeroesandWheels.com. We prohibit:

Hate speech, harassment, or bullying of any kind.
Spamming, advertising, or promoting external websites or services without prior approval.
Engaging in any behavior that could damage the reputation of HeroesandWheels.com or its users.

We reserve the right to disable any user accounts found to be in violation of these terms.

9. Termination of Accounts

We reserve the right to suspend or terminate user accounts at our discretion if we find that these Terms and Conditions have been violated. Termination may result in the forfeiture of any products or services purchased but not yet fulfilled.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of North Carolina, USA. Any legal disputes will be resolved in the courts of North Carolina.

11. Privacy

Our use of your personal data is governed by our Privacy Policy, which can be accessed on our website. By using HeroesandWheels.com, you consent to the collection and use of your information as described in our Privacy Policy.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: heroesandwheels@gmail.com

By using HeroesandWheels.com, you agree to abide by these Terms and Conditions. Please check back frequently for updates or modifications.

Return and Refund Policy

Return and Refund Policy for HeroesandWheels.com

At HeroesandWheels.com, we strive to ensure you are completely satisfied with your purchase. If you are not satisfied with your order, please review our return and refund policy below.

1. Return Eligibility

To be eligible for a return, the item must meet the following conditions:

Return Window: You have 30 days from the date of delivery to initiate a return.
Condition: The item must be in its original condition, unworn, unused, and in the original packaging.
Reason for Return: Returns are accepted for items that are damaged, defective, or if the wrong item was shipped.

2. Items Not Eligible for Return

Certain items are not eligible for return:

Items that have been used or damaged after receipt.
Any item not in its original condition or missing parts for reasons not due to our error.
Items that are returned more than 30 days after delivery.

3. Return Process

To initiate a return, please follow these steps:

Contact Us: Email us at heroesandwheels@gmail.com within 30 days of receiving your order. Include your order number, the reason for the return, and any supporting photos for damaged or incorrect items.
Return Authorization: Once your return request is approved, we will provide instructions on how to return the item, along with the return shipping address.
Shipping Costs: For returns due to damaged or incorrect items, HeroesandWheels.com will cover the return shipping cost. If you are returning an item for any other reason, you will be responsible for covering the return shipping fees.

4. Refund Process

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original method of payment.
Refund Timeframe: Refunds are typically processed within 5-7 business days of receiving the returned item.
Please note that depending on your payment provider, it may take additional time for the refund to appear in your account.

5. Exchanges

We do not offer direct exchanges. If you need a replacement for a damaged or defective item, please follow the return process, and a new order will need to be placed.

6. Contact Information

For questions or assistance regarding returns and refunds, please contact our customer service at:

Email: heroesandwheels@gmail.com